Privacy Policy RTP Mega – Personal Data Protection for Malaysian Players

rtp mega understands that privacy is more than a legal requirement — it is the foundation of trust between the platform and every member who uses it. As an online casino platform handling sensitive financial and personal information, we take this responsibility very seriously.

This Privacy Policy has been prepared in compliance with Personal Data Protection Act 2010 (PDPA) Malaysia and international standards relating to data protection. It clearly sets out your rights as a member and the obligations of rtp mega in handling your data.

rtp mega collects personal data from you through several means — during registration, during platform use, and automatically via web technologies. Below is a summary of the data collected:

rtp mega collect and process your personal data only for the following legitimate and necessary purposes:

• Account management — To create, verify, and manage your member account at rtp mega
• Payment processing — To securely process deposits (via DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay, FPX Maybank2u, CIMB Clicks) and withdrawals
• Fraud prevention — To detect and prevent fraudulent activity, money laundering, and platform abuse
• Customer support — To provide effective customer support and service in both Bahasa Melayu and English
• Personalising your experience — To deliver relevant promotions, VIP Rewards, and game recommendations to you
• Legal compliance — To fulfil legal and regulatory obligations applicable in Malaysia
• Platform improvements — To analyse usage patterns and improve service quality rtp mega

At rtp mega, all personal data is processed in accordance with responsible data processing principles:

• Data minimisation — We only process data that is strictly necessary for the stated purpose, nothing more
• Data accuracy — We take reasonable steps to ensure that the data we hold is accurate and up to date
• Retention time limits — Data is retained only for as long as required by law or legitimate business operations
• Integrity and confidentiality — All data is processed in a manner that ensures an appropriate level of security, including protection against unauthorised or unlawful processing

Platform usage analytics data is used in aggregate form (not in a manner that identifies individuals) for service improvement purposes rtp mega in its entirety.

rtp mega does not sell, rent, or trade your personal data to any third party for marketing purposes. However, we may share your data in the following limited circumstances:

rtp mega implements multiple layers of technical and procedural security to protect your personal data:

• SSL 256-bit Encryption — All communications between your device and our servers rtp mega encrypted using 256-bit SSL/TLS
• Data-at-rest encryption — Sensitive data is stored in encrypted form on our servers
• Financial data segregation — Payment information is stored separately from profile data and handled by a distinct system
• Internal access controls — Only staff who require access for specific duties are permitted to view user data
• 24/7 Monitoring — An intrusion detection system operates around the clock to monitor for suspicious activity
• Regular security audits — rtp mega undergoes regular third-party security audits to ensure security standards are maintained
• Incident response procedure — We have clear incident response procedures in place in the event of any data breach

rtp mega uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following types of cookies are used:

• Essential cookies — Required for core platform functions such as login and session security. Cannot be disabled.
• Performance cookies — Collects information on how the website is used to help us improve it. Data is collected anonymously.
• Functional cookies — Allows the platform to remember your preferences such as language and settings for a better experience.
• Marketing cookies — Used to deliver relevant promotions to you. You may opt out via your account settings.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some platform features. rtp mega.

rtp mega retains your personal data for as long as necessary to fulfil the purposes set out in this policy and to meet applicable legal requirements:

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member rtp mega hold the following rights regarding your personal data:

• Right of Access — You have the right to request a copy of all personal data we hold about you
• Right to rectification — You may request that we correct any data that is inaccurate or incomplete
• Right to erasure — You may request the deletion of your data, subject to applicable legal obligations
• Right to restriction of processing — You may request that we restrict how we process your data in certain circumstances
• Right to object — You have the right to object to the processing of your data for direct marketing purposes
• Right to data portability — You may request that your data be provided to you in a machine-readable format

To exercise any of the above rights, please contact our privacy team at privacy@rtpmega.ws. We will process your request within 14 business days.

rtp mega strictly does not accept registration or use of the platform by individuals under the age of 18. This platform is exclusively for adults only.

Measures we take to prevent underage access:

• Mandatory age verification during the new account registration process
• Identity document verification (MyKad/passport) to confirm age where required
• Immediate account closure upon discovery that the account holder is under 18 years of age
• Full refund of all deposited funds to the legal guardian upon discovery of an underage account

rtp mega may update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform improvements.

When we make material changes to this policy, we will:

• Updating the "Updated" date at the top of this document
• Sending email notifications to all registered members outlining key changes
• Displaying clear notices on the platform's main page rtp mega for a minimum period of 14 days

Continued use of the platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree, you have the right to close your account in accordance with the procedure outlined in Terms & Conditions us.

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our privacy team rtp mega through the following channels: